Case Study

How Best Wash runs 30+ laundromats without drowning in spreadsheets

David O'hara

Partner, Best Wash Laundromats

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About

Best Wash Laundromats is a fast-growing, family-owned business that operates modern self-service laundromats across the Midwest. You’ll find them in major markets like Greater St. Louis, Memphis, and Kansas City.

Company Size

50-99

Industry

Services

Website

https://bestwashlaundromats.com/

We run multiple laundromat locations and had no real visibility into how each store was performing. Balanced changed that. They cleaned up our processes, moved us onto better tools, and built reporting at the location level that we use for decisions.

Overview

Best Wash Laundromats is a fast-growing, family-owned business that operates modern self-service laundromats across the Midwest. You’ll find them in major markets like Greater St. Louis, Memphis, and Kansas City. With 30–40+ locations and a bold acquisition strategy, they’re constantly buying existing laundromats, upgrading them with new equipment, and opening fresh sites to keep expanding.

The Challenge

As Best Wash grew from a handful of stores to dozens, things started getting complicated. They needed clear, accurate financials but were running into real headaches:

  • Reliable Profit & Loss statements for every single location that could easily roll up to regional views.

  • Lots of shared expenses (like utilities) that had to be split fairly across stores.

  • Managing 30+ different loan schedules for mortgages and equipment financing, all done manually every month.

  • Revenue tracking, expense management, and reporting for regional owners felt slow and exhausting.

Balanced’s Solution

We stepped in and built a fully automated financial system tailored to their multi-location reality. The goal was simple: give them clarity and save them a ton of time.

What We Put in Place:

  • Granular Tracking & Smart Allocations — Every cost now lands exactly where it belongs. Shared regional expenses are automatically split across stores using custom rules that actually make sense for their business.

  • Daily Revenue Integration — Their sales data flows in automatically every single day, so the numbers are always fresh.

  • Loan & Mortgage Automation — All 30+ loan schedules are now handled automatically. No more spending hours on manual reconciliations every month.

  • Expense Management Upgrade — We helped them switch to Ramp for cleaner, smoother bill payments and expense tracking.

  • Custom Dashboards for Regional Owners — Each owner now gets a beautiful, easy-to-read dashboard that shows exactly how their region is performing.

The Results

Best Wash now has accurate, real-time P&L statements for every location that roll up perfectly to the regional level. What used to take hours of manual work every month is now completely automated.

Regional owners can check their performance anytime they want, which means faster and more confident decisions. Most importantly, the leadership team has been freed from the administrative grind so they can stay focused on what they do best, growing the business and making smart acquisitions.

Ready to simplify your multi-location finances?

Balanced helps growing businesses like Best Wash clean up their reporting, automate the tedious stuff, and build dashboards that actually make sense.

Let’s build a finance system that gives you the visibility and peace of mind you need to keep scaling.

Stop wondering what your numbers mean.

Stop wondering what your numbers mean.

Stop wondering what your numbers mean.

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